Platform TERMS AND CONDITIONS

Terms revision date: 21st February 2024  

Digital Catapult is a not for profit, research company limited by guarantee and registered in England and Wales under company number 07964699 (“Digital Catapult”).

Access

These Terms of Use (“Terms of Use”), together with any documents referred to below, govern the way in which you may use our Platform, which is accessible at - https://hub.digitalsupplychainhub.uk and any related domains, including associated events and event platforms or software used to host Digital Catapult events and/or joint partnership project platform or the-like online platform (the “Platform”), whether as a visitor to the Platform or as a registered user. Please read through these Terms of Use carefully before you start to use the Platform as they form a legally binding contract between you and us relating to your use of the Platform. By using the Platform, you accept these Terms of Use and agree to be bound by them. If you do not accept these Terms of Use, please refrain from using the Platform.

Digital Catapult may, at our sole discretion and at any time, make changes to these Terms of Use. If we do this, we will either post the changes on this page or, we may communicate via a pop-up on the Platform, or, send an email to registered users notifying them of any changes. We will indicate the effective date of any change to the Terms of Use at the top of the page. You should, however, check this page on a regular basis to take notice of any changes.

If you find any change to these Terms of Use unacceptable, you should stop using the Platform immediately. If you continue to use the Platform following a new set of terms being posted on the Platform, you will be deemed to have accepted such new Terms of Use and will be legally bound by them.

The Platform may be accessed through the internet via a computer, mobile phone, tablet or other suitable computing device. Digital Catapult reserves the right to, at our sole discretion, withdraw or vary the services we provide on the Platform without any prior notice.

We are constantly seeking to improve and develop the Platform and from time to time, Digital Catapult may restrict access to some parts of the Platform, or the entire Platform. You accept Digital Catapult will not be liable if, for any reason, the Platform is unavailable at any time or for any period.

The Platform is not for use by anyone under the age of 16 (“Minimum Age”). By registering as a user on, or otherwise accessing, the Platform, you represent and warrant that you are at least the Minimum Age and that you have the capacity to understand, agree to be bound by and comply with these Terms of Use. In addition, if the law requires that you must be older than the Minimum Age to lawfully register as a user or otherwise access the Platform without parental consent (including using of your personal data) then the Minimum Age is such an older age.

You are responsible for making all arrangements necessary for you to have access to the Platform including any charges associated with such access. Digital Catapult shall not be held responsible for any reduced functionality, resulting from or in connection with, your accessing the Platform through the internet. By accessing or agreeing to receive messages or notifications from the Platform through your mobile phone or any other mobile media device you may incur charges from your wireless or mobile service provider. Digital Catapult shall not under any circumstances be liable for such charges.

The Platform is maintained, controlled and operated by Digital Catapult, and/or by third party/parties on our behalf, from the United Kingdom and we make no representation that any of the Platform’s content is appropriate or available for use in other territories. If you access the Platform from outside the United Kingdom, you accept that you are responsible for compliance with all applicable local laws and regulations.

Non-registered users of the Platform

As a non-registered user, you will only have access to certain parts of the Platform. You will not have a profile page or the ability to upload material, create a business profile, connect with or message other users, or be entitled to other benefits of a registered user. You must register as a user if you want to take advantage of these services.

Registered user of the Platform

By registering as a user of the Platform you accept and agree to be bound by these Terms of Use and the Platform’s privacy policy. You will be required to provide information about yourself when you register. This information must be true, accurate and complete for you to become a registered user. As part of the registration process, you will be asked to select a username and password. You are solely responsible for all acts or omissions that occur under your registered account, including the content of any Material (as defined below) uploaded or submitted on the Platform. For this reason, you should make sure that you choose a strong password, keep your password secure and not disclose your username or password to anyone or permit anyone else to use your username or password. You shall not be permitted to share an account with another individual, and only one account per person shall be permitted.

Digital Catapult shall not be held liable for any harm or damage caused or related to the theft, misappropriation of, disclosure of, or authorisation of the use of your username or password. You agree to immediately notify Digital Catapult if you become aware of, or suspect that, the security of your account has been compromised.

We may refuse to grant you a username that has already been selected by another user, impersonates someone else, is or may be protected by trademark or other intellectual property law, or is deemed offensive or otherwise inappropriate by Digital Catapult, at its sole discretion.

Digital Catapult may, at its sole discretion, deactivate any user account or user names that have been inactive for more than 180 days.

Accuracy

Any material, including the Material, available on this Platform is designed to provide general information only, to be known as the Digital Supply Chain Hub.

We strive to ensure all information on our Platform is accurate and up to date. However, the contents of the Platform are naturally subject to change so we cannot always guarantee the accuracy of all information on the Platform. You are responsible for checking the accuracy of relevant facts and opinions given on the Platform before entering into any commitment based upon them. The information provided on this Platform does not constitute legal or other professional advice.

Reliance on Information

For the avoidance of doubt, any Commentary, articles and Material (“Commentary”) posted on the Platform is not intended to amount to advice on which reliance should be placed. Digital Catapult disclaims to the fullest extent permitted by law all liability and responsibility arising from or in connection with any reliance placed on Commentary by any visitor to the Platform, or by anyone who may be informed of any of its contents.

Disclaimer of Warranties and Limitation of Liability

The Platform is provided “as is” and on an “as available” basis. You use the Platform at your own risk. The content displayed on the Platform is provided without any guarantees, conditions or warranties of any kind, including as to its accuracy, completeness or fitness for any particular purpose. To the fullest extent permitted by law, Digital Catapult, other members of our group of companies and third parties connected to us expressly exclude:

1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
2. Any liability incurred by any user in connection with the Platform or in connection with the use, inability to use, or results of the use of the Platform, any Platforms linked to it and any Materials posted on it, including, without limitation any liability for:
   1. loss of income or revenue;
   2. loss of business;
   3. loss of profits or contracts or opportunity;
   4. loss of anticipated savings;
   5. loss of data;
   6. loss of goodwill;
   7. wasted management or office time; and
   8. for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable whether arising directly or indirectly.

Under no circumstances shall Digital Catapult, its parent, subsidiaries, or affiliates or the directors, officers, employees, or other representatives, of each of them (collectively, the “Digital Catapult Entities and Individuals”) be liable for any errors or omissions in the Platforms’ technical operations, even if foreseeable or even if the Digital Catapult Entities and Individuals have been advised of the possibility of such damages whether in a contractual action, negligence, strict liability tort (including but not limited to, negligence, acts of God, telecommunications failure, or theft or destruction of the Platform). Nothing in these Terms of Use limits or excludes Digital Catapult’s liability for:

1. Death or personal injury caused by its proven negligence;
2. The tort of deceit;
3. Fraudulent misrepresentation or misrepresentation; or
4. Any liability which cannot be limited or excluded by law.

The Digital Catapult entities and individuals are not responsible for any damage to any user’s computer hardware, computer software, or other equipment or technology including, but without limitation damage from any security breach or from any virus, bugs, tampering fraud, error, omission, interruption, defect, delay in operation or transmission, computer line or network failure or any other technical or other malfunction.

As a user you accept that the Platform will not be uninterrupted or error free, that defects may not be corrected or that the Platform or the server that makes it available are free of viruses or bugs.

We expressly disclaim any and all responsibility and liability for the conduct of any other user (whether registered or visitor) of the Platform, and expressly disclaim any liability for Materials submitted or uploaded by other users.

Uploading material to the Platform

As a registered user, we may now or in the future provide you with the ability to upload or submit material, including, without limitation, text, photographs, graphics, video or audio material and any underlying material (“Material”) to the Platform. Whenever you make use of a feature that allows you to upload Material to the Platform, or make contact with other users of the Platform, you must comply with all of these Terms of Use, including the “Do’s” and “Don’t’s” set out below.

By uploading or submitting any Material to any area of the Platform and in consideration of our providing you with the opportunity to upload or submit Material to the Platform (which you acknowledge as a sufficient benefit to you), you have the right to irrevocably and unconditionally grant Digital Catapult a non-exclusive, irrevocable, unrestricted, worldwide, royalty-free licence (including the right to sub-license) of the entire right, title and interest in and to the Material so that Digital Catapult and any successor may, subject to these Terms of Use, use the Material in any way, including (without limitation) the right to copy, edit, adapt, reformat, translate, create derivative works from, incorporate into other works, distribute, perform, play, broadcast, commercialise and otherwise make available to the public the Material (whether in whole or in part, or copies of the same) in any format or medium currently known or developed in the future, for the full period during which such rights subsist (including all renewals, revivals, reversions and extensions of the same) and thereafter to the fullest extent possible in perpetuity.

You agree to waive any moral rights (or any similar rights in any jurisdiction) you may have in and to any of your Material, even if it is modified, altered or changed in a manner which is not agreeable to you.

You warrant that:

any Material you submit or upload to the Platform complies with the applicable requirements set out in these Terms of Use; and

the Material is your own original work and you own the entire right, title and interest in and to the Material and/or you have all necessary licences, rights, consents and permissions to use, and to authorise us to use, any and all intellectual property rights in such Material to enable us to use the Material in the manner contemplated by these Terms of Use.

When you upload Material to the Platform it may be publicly available which means that both non-registered and registered users can view your Material. Digital Catapult shall be free to position your Material anywhere on the Platform, as we choose in our sole discretion. Non-registered users may be able to see headers of business and individual profiles of registered users. 

Digital Catapult does not exercise any editorial control over Material submitted on your profile and as such, we do not have any obligation to check the accuracy, truthfulness or fitness for any particular purpose of the Materials, nor to monitor any users’ use of the Platform.

We have the right at all times, but not the obligation, at our sole discretion, to remove any Material that you submit or upload to the Platform.

You acknowledge and agree that by accessing the Platform you may be exposed to Material which you find, vulgar, offensive, or otherwise objectionable. 

USER DO’S

You agree that you will:

• comply at all times with these Terms of Use and with all applicable laws and regulations;
• use your real name on your public profile;
• use an image which is truly your own on your public profile; 
• use the Platform in a professional manner.
• treat all other users with respect, and endeavour to make a positive contribution to the Platform as a member of a community focused on the common goal for which it was created; and
• act at all times in a professional, ethical, fair and trustworthy manner in your dealings with connections made through the Platform or associated events.

USER DON’TS

You agree NOT to:

• access or use the Platform for any unlawful purposes;
• access the Platform and its contents for any commercial or similar purpose, including advertising or selling any goods or services (other than where you are seeking to promote your own business or practices relevant to the purpose of the Platform). Otherwise, the Platform is provided for your own personal and non-commercial use. We reserve the right to remove any links at any time for any reason without notice to you at our sole discretion;
• submit or upload Material that is unlawful or promote or encourage any illegal activity, or that would violate the property or any rights (including but not limited to intellectual property rights) of others;
• upload or submit Material that is defamatory, obscene, pornographic, sexually explicit, abusive, harassing, threatening or offensive, racially, ethnically or otherwise objectionable or otherwise violates the privacy, publicity or any other rights of others;
• upload or submit any Material that infringes any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary right of any party or infringes any intellectual property law or otherwise is not in compliance with any applicable law;
• copy, adapt, alter or create a derivative work from any content on the Platform;
• submit Materials of any third party without such third party’s prior written consent, or Materials that falsely express or imply that such Materials are sponsored or endorsed by Digital Catapult or a third party;
• impersonate another person or create a false or misleading identity for the purpose of misleading others as to your identity, your current or previous positions, qualifications or affiliations with a person or entity, or to collect information about other users;
• create a business profile for an business or organisation that you are not affiliated with;
• submit any Materials containing links to any offensive or unsuitable Platform addresses, such as pornographic or commercial Platforms;
• solicit, collect, obtain, compile, gather, transmit, reproduce, delete, revise, view or display any Material, data or information, whether personally identifiable or not, posted by or concerning any other user, unless either (a) you are reproducing or sharing the Material belonging to another user solely using the sharing functionality made available within the Platform or (b) where you have obtained the express, prior written permission of such other person, firm or enterprise to do so;
• conduct or forward surveys, contests, pyramid selling schemes or chain letters;
• submit any Material or do anything that results in the transmission of junk email, chain letters, duplicative or unsolicited messages or so-called “spamming” and “phishing”;
• use other users’ personal data for purposes other than making contact with them that is reasonably expected to be welcomed by such other users;
• upload or submit any Material containing any virus, corrupt file, worm programme or other malicious code designed to interrupt, destroy or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment, nor any adware, spy ware, Trojan horse or any other material designed to damage, interfere with, wrongly intercept, gain unauthorised access to or expropriate any data or personal information;
• interfere with another user’s use and enjoyment of the Platform or use the Platform in any other manner that could damage, disable, overburden or impair the Platform;
• use or attempt to use another user’s account;
• harass, abuse or harm another person;
• develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins and add-ons, or any other technology or manual work) to scrape the Platform or otherwise copy profiles and other data from the Platform;
• solicit email addresses or other personal information from users you don’t know, without authorisation, other than for the purposes for which this Platform was created;
• use, disclose or distribute any data obtained in violation of this policy;
• disclose information that you do not have the consent to disclose (including but not limited to confidential information of others (including your employer));
• violate the intellectual property or other rights of Digital Catapult or any third party, including, without limitation, (i) copying or distributing our resources, videos, articles or guides or (ii) copying or distributing our technology, unless it is released under open source licences and/or, where relevant, you have obtained prior written permission from the owner or licensor;
• manipulate identifiers in order to disguise the origin of any message or post transmitted through the Platform;
• create profiles or provide content that promotes escort services or prostitution;
• create or operate a pyramid scheme, fraud or other similar practice;
• reverse-engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform or any related technology that is not open source; and
• submit information that is misleading and inaccurate in relation to yourself or your business or the organisation that you represent, including but not limited to professional, commercial or sustainability information.

Connections and messages

The connections and messaging functions on the Platform are to be used for the purpose of communication relevant to the purpose of the Platform and must comply at all times with these Terms of Use. This applies to all content included in messages exchanged on the Platform.

For the avoidance of doubt, users on Platform have the right to disconnect with other users and discontinue communication with them.

Service

Unfortunately, we cannot guarantee that your use of this Platform will be free from error and/or uninterrupted. We take no responsibility or liability, so far as legally possible, for any damages including, but not limited to: indirect or consequential damages; damages for loss of opportunity or chance; any damages arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of, or in connection with, any information on the Platform or any other related Platforms or the use thereof.

You agree to fully and effectively indemnify Digital Catapult and any of its officers, directors, employees, agents, subsidiaries, affiliates, representatives, licensors, suppliers and operational service providers from and against any and all third party claims, actions, proceedings, demands, damages (actual and/or consequential), losses, liabilities, costs and expenses (including reasonable solicitor’s fees) suffered or reasonably incurred by us as a result of, or in connection with, your access to and use of the Platform or conduct other than in accordance with these Terms of Use or any applicable law or regulation (“Third Party Claim”).

You will cooperate fully and reasonably as required by Digital Catapult in the defence of any claim. Notwithstanding the foregoing, Digital Catapult retains the exclusive right to settle, compromise and pay any and all claims, demands, proceedings, suits, actions or causes of action which are brought against Digital Catapult under these Terms of Use and in no event shall you settle any such action without Digital Catapult’s prior written approval.

Events

Digital Catapult may hold events (“Events”) on platforms (including but not limited to Zoom) promoted on the Platform and linking to different parts of it and/or other training or networking events. In this case the Platform Terms of Use apply to participants in these events.

Digital Catapult may (at its sole discretion) suspend or cancel Events and/or change the dates of Events for any reason.

Computer viruses

We have done our best to ensure this Platform is free from viruses. However, we cannot always guarantee this. You are responsible for installing adequate and up-to-date virus-checking software on your computer.

We take no responsibility or liability, so far as legally possible, for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware; or telecommunications equipment or other material which may be transmitted with or as part of the Platform.

 

Third-party links

The Platform may contain links to other Platforms, resources and purchase opportunities provided by third parties. These Platforms may contain Materials which you may find objectionable, unlawful or inaccurate. For the avoidance of doubt, these links are provided for your information only. If you access these links you may be directed to third party Platforms. These third party Platforms will have their own terms of use and privacy policies which may differ from Digital Catapult’s Terms of Use and privacy policy. This display of a link to third party Platforms does not constitute an endorsement by Digital Catapult’s of any of the third party Platforms, resources, content information or resources provided.

Please note that Digital Catapult cannot be held responsible for the contents of any pages referenced by an external link and furthermore, Digital Catapult has no control over the contents of those Platforms or resources, and accepts no responsibility for them including but not limited to the third party Platform’s compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679, The Consumer Contracts Regulations 2013, The Privacy and Electronic Communications (EC Directive) Regulations 2003, Electronic Commerce (EC Directive) Regulations 2002, British Codes of Advertising and Sales Promotion and/or any equivalent legislation in the relevant jurisdiction.

Linking to our Platform

You may link to our Platform, provided you do so in accordance with these Terms of Use, in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Links to the Platform do not imply that Digital Catapult endorses, is affiliated with, or is associated with any linked Platform or that any linked Platform is authorised to use any of our trade marks, trade names, brands, logos or copyright symbols or those of any of our affiliates or licensors.

You must not frame any portion or pages of the Platform on any other Platform. We reserve the right to withdraw linking permission without notice. The Platform from which you are linking must comply in all respects with the applicable requirements set out in these Terms of Use. 

Privacy Statement

We process information about you in accordance with our Digital Supply Chain Hub  Privacy Policy.  You must read the terms of our Privacy Policy before using the Platform. By using the Platform, you warrant that all data provided by you is accurate.

Our Privacy Policy covers the services provided by the Digital Catapult Platform.

This Platform shall have two Data Co-Controllers (Digital Catapult and any third party supplier assisting Digital Catapult with the creation, delivery and functioning of the Platform) in which case Digital Catapult and such third party supplier shall each, severally, not jointly, be the Data Controller for the users on the developed Platform [the Platform], and shall each own the data relating thereto. The purpose of the privacy statement is to inform users of this Platform, which is managed by Digital Catapult, or by a third party on Digital Catapult’s behalf, about:

1. What information is collected about them when they visit this Platform
2. How this information is used
3. If this information is disclosed
4. The ways in which we protect users’ privacy.
5. If this privacy policy changes in any way, we will place an updated version on these pages. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Information Confidentiality and Security

Any information you provide will be held securely and in accordance with the Data Protection Act 1998.

Your personal information will not normally be disclosed to third parties. In some circumstances however we may recommend you disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information.

Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998, and used only to provide the services or information you have requested.

You have a right to request a copy of your personal details at any time to check the accuracy of the information held. If you wish to do this, please write to, or email the:

Digital Catapult

101 Euston Road

London NW1 2RA

United Kingdom

Email: info@digicatapult.org.uk

Information we collect from non-registered visitor and registered users

We may collect several kinds of information from visitors to the Digital Supply Chain Hub depending on the part of the platform being visited: feedback, email enquiries, email addresses, platform usage information and personal details such as name, email address, your interests, your location, your image, what you are looking for, your job role and experience, your skills, and information about the organisation that you work for and  postal details if you sign up for newsletters.

We collect information from you that you provide to us via the Platform. This includes any information that you post or upload to the Platform and any information you provide to us when you register on the Platform, participate in online discussion forums, fill out any form, complete surveys or enter competitions and promotions. It also includes information you give us when you contact us with feedback, report a problem with the Platform or communicate with us for any other reason.

With regard to each of your visits to the Platform we will automatically collect the following information:

• Technical information which may include your IP address, operating system and browser type.
• Details of your visits to the Platform which may include traffic data, location data, logs, search data, other communication data, and the people and organisations that you click on, connect with, message, view, bookmark or share (e.g. articles, resources, video, individual and business profiles and ads (this could include ads on or off the Platform)).
• We use log-ins, cookies, device information (as described below) and IP address to identify you and log your use.
• Device information. We receive data from your devices and networks. When you visit or leave our services (including our plugins or cookies or similar technology on the Platforms of others), we receive the URL of both the Platform you came from and the one you go to next. We also get information about your IP address, proxy server, operating system,  browser and add-ons and device identifier.

Feedback, comments and questions

If you send a comment or enquiry, please email us at: info@digitalsupplychainhub.uk

Update services or newsletter sign up

If you sign up to receive updates and/or newsletters we will use the information you give us to provide the service(s) you have requested. We may occasionally contact subscribers to help us evaluate and improve the service that we offer.

If you have used an on-line form on the Platform to sign up for an update or newsletter service, you can ask us to correct, update or remove any personally identifiable information . If you sign up to become a registered user,  we will hold the information you have provided for as long as you require access to the service requested and to contact you to provide you with information regarding to such signed-up programme. If you inform us that you wish to cancel your registration we will remove you from our mailing list and your details will be deleted from our records.

Cookies

We use cookies on our Platform – please visit the Digital Supply Chain Hub Privacy Policy for further information on our privacy and cookies policies.

Log files

Log files allow us to record visitors’ use of the Platform. Digital Catapult puts together log file information from all our visitors, which we may use to make improvements to the layout of the Platform and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

Intellectual Property

Digital Catapult is the owner or the authorised licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright and trademark laws and treaties around the world. 

All rights in registered trademarks are reserved.

All information, data, text, graphics, logos, designs, documents, images, pictures, photographs, videos, software, interactive features, advertisements or other content, services or materials (or any part of them) on the Platform (collectively “Content”) are protected by copyright, trade marks, database rights and other intellectual property rights (whether registered or unregistered and including applications for the grant of any such rights) and are owned by or licensed to Digital Catapult or are otherwise used by us to the fullest extent permitted by these Terms of Use, any applicable law or regulation. Nothing contained in these Terms of Use shall be construed as conferring by implication, estoppel or otherwise, any licence or right for you to use the same other than as permitted in these Terms of Use.

In addition, Digital Catapult is the owner or the licensee of all intellectual property rights in Digital Catapult’s own Platform, and in the material published on it. Those works are protected by copyright and trade mark laws and treaties around the world. All copyright works are licensed under a Creative Commons Attribution 2.0 UK: England & Wales License. All rights in registered trademarks are reserved.

If, for any reason, any of these Terms of Use are determined to be illegal, invalid or otherwise unenforceable by a court of a competent jurisdiction, then to the extent that term is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms of Use and all of the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

No failure or delay by us in exercising any right, power or privilege under these Terms of Use shall operate as or constitute a waiver of such right or acceptance of any variation of these Terms of Use and nor shall any single or partial exercise by either party of any right, power or privilege preclude any further exercise of that right or the exercise of any other right, power or privilege.

These Terms of Use set out the entire agreement and understanding between us and you and supersedes any and all previous agreements, representations and arrangements between us (either oral or written).

Except for Digital Catapult affiliates, who are express and intended third party beneficiaries of these Terms of Use and may enforce any of its terms and exercise any of the rights to the same extent as Digital Catapult, nothing in this Agreement shall confer or purport to confer on any other third party, any benefit or the right to enforce any term of this Agreement and The Contracts (Rights of Third Parties) Act 1999 shall not apply to these Terms of Use.

These Terms of Use are governed by English law and the English courts will have exclusive jurisdiction over any claim arising from, or related to these Terms of Use and/or a visit to the Platform.

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