Articles
How can leaders best bring their teams along on their digital journey?
One of the most challenging aspects of adopting and implementing new technologies is securing buy-in and support from across a business. Whilst it can be tempting to implement a top-down strategy, this often leads to resentment and resistance. This is especially true where the technology will require changes to long-established processes and ways of working.
We have worked with hundreds of SME organisations over the last few years and in almost all cases taking the time to consult and engage with the wider team has paid dividends in the long run. However, we have found that digital transformation works best though a blended approach of top-down and bottom-up change management. What does this look like in practice?
Leaders need to set the overall tone and create a compelling vision for change. They can establish the ground rules and ensure that n…
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